Payment & Refund Policy
This page covers the refund and cancellation policies for Tutoring, Executive Function Coaching, the Fall 2026 PSAT 8/9 Intensive, and SAT Core + Boot Camp. Each program has its own terms because the structures differ. Please read the section that applies to your enrollment.
College and career advising engagements are 1:1 and specialized. Refund and cancellation terms for those services are provided separately at the time of engagement.
I. Tutoring (Small Group and 1:1)
APLUS Tutoring operates on a no-refund basis for both pay-as-you-go and package services. Because tutoring sessions are scheduled individually and reserve dedicated instructor time, payments made for tutoring are non-refundable.
Emergency Exceptions
In the case of a documented medical or family emergency, a partial refund or credit may be granted at the discretion of the CEO, provided reasonable written documentation is presented.
Missed Sessions
If a student needs to miss or reschedule a session, please notify our office as early as possible. Missed sessions are handled according to your tutoring agreement.
II. Executive Function Coaching (1:1)
APLUS Executive Function coaching operates on a no-refund basis for both pay-as-you-go and package services. Because coaching sessions are 1:1 and reserve dedicated coach time, payments made for EF coaching are non-refundable.
Cancellations and Rescheduling
Sessions cancelled or rescheduled with at least 24 hours notice may be rescheduled without penalty. Sessions cancelled with less than 24 hours notice, or missed without notice, are forfeited.
Emergency Exceptions
In the case of a documented medical or family emergency, a partial refund or credit may be granted at the discretion of the CEO, provided reasonable written documentation is presented.
Engagement Agreement
Full terms, including scheduling, session structure, and package details, are provided in your coaching engagement agreement at the time of enrollment.
III. Fall 2026 PSAT 8/9 Intensive
This policy applies only to the Fall 2026 PSAT 8/9 Intensive (September 26 - October 10, 2026).
The PSAT 8/9 Intensive is a three-week program designed to provide 8th graders with a high level understanding of the format, content, and strategies relevant to the PSAT 8/9.
Tuition
Tuition is $795, payable in full at the time of registration. There is no separate registration fee for this program.
Cancellation Schedule
Medical and Family Emergency Exceptions
In the case of a documented medical or family emergency that prevents the student from continuing the course, a partial refund or credit may be granted at the discretion of the CEO. Written documentation (medical note or family circumstance letter) is required.
If APLUS Cancels the Course
This course requires a minimum enrollment of 5 students. If we do not reach that minimum, or if we cancel for any other reason, we will notify every registered family by Friday, September 25, 2026 and refund every payment in full, with no administrative fee retained.
Missed Classes
The tuition reflects the full 6-session program. Missed sessions are not prorated or refunded.
IV. Fall 2026 SAT Core + Boot Camp
This policy applies to the December 2026 cohort of SAT Core + Boot Camp (October 3 to December 2, 2026).
The SAT Core + Boot Camp is a nine-week program that rebuilds the Reading/Writing and Math content the SAT assesses, then shifts to SAT-specific strategy ahead of the December 5 test date.
Tuition
Tuition is $2,250. A $200 non-refundable registration fee is due at registration to hold a seat and is applied toward the tuition. The remaining balance of $2,050 is due by Sunday, September 27, at 11:59PM ET.
Early Bird Discount
Families who pay both the registration fee and the remaining balance on or before Friday, September 25, 2026 receive 5% off tuition, for a total of $2,137.50 (a balance of $1,937.50 after the registration fee).
Registration Deadline
Registration closes Sunday, September 27, 2026 at 11:59 PM. Families who register after September 25 pay the full tuition at registration.
Cancellation Schedule
Because enrollment for this cohort opened within two weeks of the first class, the full-refund window has been extended to September 29 for the December 2026 cohort only. Future cohorts follow the standard schedule, with the full-refund deadline two weeks before the first class.
Transfers
Instead of a refund or credit, you may transfer the full amount paid, one time, to any SAT Core + Boot Camp cohort or SAT Foundations Intensive that begins within 12 months of your original first class. Transfers must be requested at least one week before the first class. No administrative fee applies. If the new program's tuition differs, the difference is paid or credited at enrollment.
For the December 2026 cohort only, transfer requests will be accepted through September 29, 2026.
Boot Camp Only Enrollment
Boot Camp Only students may request a transfer under the terms above through Monday, November 2, 2026. If a student does not meet the qualifying diagnostic score for Boot Camp Only, the full amount is refunded.
Medical and Family Emergency Exceptions
In the case of a documented medical or family emergency that prevents the student from continuing the course, a partial refund or credit may be granted at the discretion of the CEO. Written documentation (medical note or family circumstance letter) is required.
If APLUS Cancels the Course
This course requires a minimum enrollment of 5 students. If we do not reach that minimum, or if we cancel for any other reason, we will notify every registered family by Monday, September 28, 2026. Families may choose a full refund of every payment, including the registration fee, with no administrative fee retained, or a transfer to a future cohort.
Missed Classes and Practice Tests
Tuition reflects the full program. Missed classes are not prorated or refunded, and course materials are posted for any session a student misses. The at-home practice test must be completed during its open window (October 22 to 23) and cannot be reopened.
V. Terms That Apply to All Programs
How to Request a Refund or Credit
Email Jocelyn Park at admin@apluslearninginc.com with the following:
Student’s full name
Parent or guardian name
Program or course name
Reason for cancellation
Any supporting documentation (if applicable)
Administrative Fee
A flat $100 administrative fee is deducted from all refunds unless a program section states otherwise. Tutoring and Executive Function Coaching are non-refundable.
Processing Time
Credit card refunds: 5 to 7 business days
Check refunds: up to 2 weeks, depending on your bank
Credit notes: issued via email within 1 week
Returned Payments
A $75 fee applies to any returned check or insufficient funds transaction, for all APLUS services.
Credit Card Transaction Fee
Tuition paid by credit card incurs a 3.5% transaction fee, shown as a line item on your invoice. To avoid this fee, you may pay by cash, check made out to "APLUS Inc." or by Zelle or Venmo.
Credit Expiration
All APLUS credits and transfers issued under this policy are valid for 12 months from the date of issuance. Credits are transferable to a sibling enrolled in any APLUS program and cannot be exchanged for cash.
Last updated September 22, 2026