Payment & Refund Policy

This page covers the refund and cancellation policies for the APLUS programs currently open for enrollment: Tutoring and the Summer 2026 SAT Foundations Intensive. Each program has its own terms because the structures differ. Please read the section that applies to your enrollment.

College and career advising engagements are 1:1 and specialized. Refund and cancellation terms for those services are provided separately at the time of engagement.

I. Tutoring (Small Group and 1:1)

APLUS Tutoring operates on a no-refund basis for both pay-as-you-go and package services. Because tutoring sessions are scheduled individually and reserve dedicated instructor time, payments made for tutoring are non-refundable.

Emergency Exceptions

In the case of a documented medical or family emergency, a partial refund or credit may be granted at the discretion of the CEO, provided reasonable written documentation is presented.

Missed Sessions

If a student needs to miss or reschedule a session, please notify our office as early as possible. Missed sessions are handled according to your tutoring agreement.

II. Executive Function Coaching (1:1)

APLUS Executive Function coaching operates on a no-refund basis for both pay-as-you-go and package services. Because coaching sessions are 1:1 and reserve dedicated coach time, payments made for EF coaching are non-refundable.

Cancellations and Rescheduling

Sessions cancelled or rescheduled with at least 24 hours notice may be rescheduled without penalty. Sessions cancelled with less than 24 hours notice, or missed without notice, are forfeited.

Emergency Exceptions

In the case of a documented medical or family emergency, a partial refund or credit may be granted at the discretion of the Executive Director, provided reasonable written documentation is presented.

Engagement Agreement

Full terms, including scheduling, session structure, and package details, are provided in your coaching engagement agreement at the time of enrollment.

III. Summer 2026 SAT Foundations Intensive

This policy applies only to the Summer 2026 SAT Foundations Intensive (July 13 to August 17, 2026).

Our Summer Intensive is a short, concentrated program that requires minimum enrollment and committed instructor time. Because seats are limited and costs begin well before the first class, we apply the following schedule to all refund requests.

Registration Fee

A $200 non-refundable registration fee is included in your $2,250 total tuition. This fee covers onboarding, materials, and account setup, and is retained regardless of when you cancel.

Cancellation Schedule

Medical and Family Emergency Exceptions

In the case of a documented medical or family emergency that prevents the student from continuing the course, a partial refund or credit may be granted at the discretion of the CEO. Written documentation (medical note or family circumstance letter) is required.

If APLUS Cancels the Course

If the Summer 2026 SAT Foundations Intensive does not reach the minimum enrollment of 5 students or is otherwise cancelled by APLUS, all registered families will receive a full refund of every payment made, with no administrative fee retained.

Missed Classes

The tuition reflects the full 16-session program. Missed classes are not prorated or refunded. When available, make-up materials or session recordings will be provided.

IV. Terms That Apply to All Programs

How to Request a Refund or Credit

Email Jocelyn Park at admin@apluslearninginc.com with the following:

  • Student’s full name

  • Parent or guardian name

  • Program or course name

  • Reason for cancellation

  • Any supporting documentation (if applicable)

Administrative Fee

A flat $100 administrative fee is deducted from all refunds issued, except for tutoring, which is non-refundable.

Processing Time

  • Credit card refunds: 5 to 7 business days

  • Check refunds: up to 2 weeks, depending on your bank

  • Credit notes: issued via email within 1 week

Returned Payments

A $75 fee applies to any returned check or insufficient funds transaction, for all APLUS services.

Credit Card Transaction Fee

Tuition paid by credit card incurs a 3.5% transaction fee, shown as a line item on your invoice. To avoid this fee, you may pay by cash, check made out to "APLUS Inc." or by Zelle.

Credit Expiration

All APLUS credits issued under this policy expire 12 months from the date of issuance and are transferrable to a sibling enrolled in any APLUS program. Credit cannot be exchanged for cash.

Last updated July 4, 2026